End of Tenancy Cleaning
Moving out of a property can be overwhelming, but our End of Tenancy Cleaning service ensures you leave the space spotless and stress-free. Whether you’re a tenant aiming to get your full deposit back or a landlord preparing for new occupants, our professional cleaning team provides a deep and thorough clean that meets rental property standards.
We focus on every detail, from scrubbing bathrooms and kitchens to dusting and vacuuming all surfaces. Our team ensures that no spot is missed, leaving the property in immaculate condition and ready for inspection.
Does your company carry insurance?
Yes, of course we are fully insured.
If there is a problem, who can I call?
Our reputation depends on our exceptional standards which we take very seriously. However in the unlikely event of any concern, please telephone us on 02036335119, or email info@solidcleanltdco.com, and we will do our utmost to resolve it immediately
Is your work guaranteed?
In the unlikely event you are not absolutely satisfied, please contact us within 24h, and we’ll re-perform that service free cost
What if something gets broken?
We are fully insured. If you have any items which are particularly delicate or irreplaceable, or of high sentimental value, please let us know at our initial meeting so we can discuss your requirements. As you’d expect, we treat your possessions with the utmost care. In the highly unlikely event that something is damaged or broken, the supervisor will leave notification in writing for you and we will endeavour to contact you immediately.
How can I give you feedback?
Our commitment to you is the cornerstone of our company. So we would be delighted to hear from you, by phone, or by email or letter, or we’re happy to come and meet you. Of course you can also fill in the comments card form we leave after each visit.
How will I recognise your staff?
Our staff will be wearing our uniforms Solid Clean
What about my pets?
We love pets. It would be ideal if you would introduce the team to your pet(s) during the first visit. You could also show the team where the treats are so when we return, we can offer them a treat before starting the clean.
Refund policy
Our Cleaning Company does not offer refunds. In the unfortunate event that a client is not happy by a service carried out by our Cleaning Company, the issue must be raised with us within 24hrs of completion of the service. Once we established the claim is reality based, we will rectify the issues at no extra cost to the client within 48hrs.